Quality Service Management in Tourism and Hospitality  / 
Michael Bhobet B. Baluyot. 
 - Manila Intramuros :  2021. 
 - viii, 141 p.  
<br/><br/> Includes References 
<br/><br/><label>ISBN: </label>6214063321 
<br/><br/><label>Dewey Class. No.: </label>910 B2191 2021